Frequently Asked Questions

We specialize in curating unforgettable journeys that immerse travelers in the vibrant heart of East Africa.

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

You can easily book through our website, email, or phone. Contact us, and our team will assist you in planning and booking your perfect safari experience.

We offer a variety of safari experiences, including gorilla trekking, Big Five safaris, bird-watching tours, cultural immersion experiences, boat safaris, and custom-tailored itineraries based on your interests.

Yes, safaris are generally very safe. We prioritise your safety by employing experienced guides, maintaining well-equipped vehicles, and adhering to strict safety protocols. We also ensure all accommodations and locations meet the highest safety standards.

Essential items include lightweight, breathable clothing in neutral colours, sturdy walking shoes, sunscreen, insect repellent, binoculars, a camera with extra batteries, a hat, sunglasses, and personal medications. A good rain jacket or poncho is also recommended, especially for gorilla trekking.

Yes, travellers are required to have a yellow fever vaccination certificate. It’s also recommended to be up to date on routine vaccinations such as hepatitis A and B, typhoid, and tetanus. Consult your doctor about malaria prophylaxis as well.

Our safaris are designed to respect the wildlife’s natural habitat. While we strive to get you as close as possible, particularly for experiences like gorilla trekking, all interactions are conducted safely, maintaining a responsible distance to protect both you and the animals.

We offer a range of accommodations, from luxury lodges and Eco friendly camps to more budget-friendly options. All are chosen for their comfort, proximity to nature, and commitment to sustainability.

Some safaris are more physically demanding than others, especially gorilla trekking, which can involve hiking through rugged terrain. We offer different levels of safari experiences, so please inform us of any physical limitations, and we will tailor the trip to your needs.

Absolutely! Our safaris are highly customisation, and we will work with you to design a personalized itinerary based on your interests, budget, and the type of experience you wish to have.

Uganda is home to a rich variety of wildlife. On our safaris, you can expect to see mountain gorillas, chimpanzees, lions, elephants, buffalo, leopards, rhinos, hippos, crocodiles, and over 1,000 species of birds.

Yes, family safaris are available, and we can create kid-friendly itineraries to make sure everyone enjoys the experience. However, some activities, like gorilla trekking, have age restrictions (typically 15 years and older).

A typical day starts early with a game drive or wildlife activity in the morning when animals are most active. This is followed by lunch and a more relaxed activity like a boat safari, cultural visit, or another game drive in the afternoon. Evenings are often spent around a campfire or in the comfort of your lodge.

Responsible tourism ensures that travel has a positive impact on the environment, wildlife, and local communities. At Rukuura Safaris, we work closely with conservation initiatives and local communities to ensure that our safaris contribute to the preservation of Uganda’s natural and cultural heritage.

Yes, we highly recommend purchasing travel insurance that covers trip cancellation, medical emergencies, and any adventure activities you plan to do while on safari.

The best time for a safari in Uganda is during the dry seasons, from December to February and June to September, when wildlife is easier to spot and trekking conditions are ideal for activities like gorilla and chimpanzee tracking.